PRIVACY POLICY
PRIVACY STATEMENT
The TAC is committed to protecting your privacy. Any personal information collected, handled, stored or disclosed about you through our online services will be managed in accordance with the Transport Accident Act 1986, Privacy and Data Protection Act 2014 and the Health Records Act 2001.
Personal information means information or an opinion that is recorded about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. (Note: while information about site visits such as IP address is not considered personal information, TAC handles such information in accordance with its Privacy Policy.)
This Privacy Statement applies to the TAC's website and online services. It does not cover other aspects of the operations of the TAC. The TAC has a comprehensive privacy policy of which this statement forms a part.
The TAC's role is to pay for treatment and benefits for people injured in transport accidents. It is also involved in promoting road safety in Victoria and in improving Victoria's trauma system.
COLLECTION AND USE OF PERSONAL INFORMATION
The TAC will only collect and record personal information via this website if it is provided directly to us and is necessary for us to perform our functions or activities; for example the TAC will need to collect personal information, to send requested information, to provide a regular newsletter, or to act on feedback provided. In particular, personal information is collected in the following situations:
- when you send us an email;
- when you use our online services, such as completing a form electronically;
- when you register as a site user;
- when you provide feedback by email or by using the feedback form on our website.
ANONYMITY AND THE TAC’S WEBSITE
Other than in the circumstances described above, the TAC intends to allow people to visit its website anonymously; that is without revealing their identity.
Where people have cookies enabled, the TAC may collect some information about each site visit (see Cookies and Web beacons below). However, the TAC does not attempt to link this information to particular individual.
If you do not have cookies enabled, and you do not register on the site or send an email, there will be no record of your visit to the TAC's website.
EMAIL
How THE TAC WILL USE YOUR EMAIL ADDRESS
Other than in the circumstances described above, the TAC intends to allow people to visit its website anonymously; that is without revealing their identity.
Where people have cookies enabled, the TAC may collect some information about each site visit (see Cookies and Web beacons below). However, the TAC does not attempt to link this information to particular individual.
If you do not have cookies enabled, and you do not register on the site or send an email, there will be no record of your visit to the TAC's website.
SENING INFORMATION TO THE TAC VIA EMAIL
The Internet is an insecure medium and users should be aware that there are risks in transmitting information by email. Information sent via unencrypted email may be at risk of being intercepted, read or modified.
The TAC will not forward personal or health information by internet email unless the TAC client has given specific consent to do so or the communication by email is necessary to comply with the TAC's obligations to a Court or Tribunal.
HOW TO CONTACT US
If you have concerns about privacy or questions about the TAC's privacy policy you can contact the TAC's Information Privacy Officer at privacy_officer@tac.vic.gov.au or on 1300 654 329 or 1800 332 556.
MORE DETAIL
The Your privacy and the TAC page of this website outlines the ten privacy principles and how we protect your privacy.
